Cancellation Policy
Effective Date: 4th jul 2023
At Smart Make Technologies (“we,” “us,” or “our”), we understand that circumstances may arise where you need to cancel your order or service. This Cancellation Policy outlines the terms and conditions regarding order cancellations. By placing an order with us, you agree to comply with and be bound by this Cancellation Policy. Please read it carefully before making a purchase.
- Order Cancellation a. You may request to cancel your order by contacting our customer support team at [Insert contact information] as soon as possible. b. We will make every effort to accommodate your cancellation request if the order has not yet been processed or shipped. However, please note that we cannot guarantee that cancellations can be made once the order is in progress.
- Service Cancellation a. If you wish to cancel a service or subscription, please contact our customer support team at [Insert contact information]. b. The cancellation of services may be subject to specific terms and conditions outlined in the service agreement or contract. Please refer to the applicable agreement or contract for further details.
- Refund for Cancellations a. If your order or service cancellation is approved, we will process a refund in accordance with our Refund & Return Policy [hyperlink to Refund & Return Policy]. b. The refund will be issued to the original payment method used for the purchase, unless otherwise agreed upon. c. Please note that the time it takes for the refund to be reflected in your account may vary depending on your financial institution or payment method.
- Non-Refundable Items and Services a. Certain items or services may be non-refundable or subject to specific cancellation terms, as specified in the product description, service agreement, or contract. b. Software licenses, digital products, or services that have been activated, downloaded, or used may not be eligible for a refund or cancellation.
- Changes to the Cancellation Policy a. We reserve the right to modify or update this Cancellation Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our products and services after any modifications to the policy will signify your acceptance of the updated terms.
- Contact Us If you have any questions or concerns about our Cancellation Policy, please contact us at info@smartmaketechnologies.com. Our customer support team will be happy to assist you.